Saturn Car Shopping Experience

New email from bjpalm0@email.uky.edu forwarded to you by Contact Management.

Saturn has made this car shopping process one that I don’t dread.  It’s the most awful thing on earth when you go somewhere else.  I don’t want to play the sales games and I don’t want to be treated like a second class citizen because I wear a skirt.  Never have had that problem with Saturn.  Matter of fact, when I bought my Hybrid Vue Roy asked if I wanted to take it home and drive it overnight so I could sleep on my decision.  No pressure, just see if I like it.  That’s trust and good sales!

We look forward to seeing you tomorrow. 

Thanks for your help.  Again, I am assured that Saturn will come through for us again.

 

Saturn Green Team Earth Day

Good Morning Brentley,

 

I just wanted to let you and your fellow co-workers know that having your Saturn products at ourGreen Team Earth Day Fair was a huge boost to the interest and excitement of our celebration. Of all of the automobile companies represented here, your vehicles (along with the experimental electric car), drew the most interest on this day. We have one employee who more than once told fellow employees of how he has bought two cars from your dealership and has all of his service done, even though he lives in Cynthiana, just because of how he and his wife have always been treated. He said that it was the most pleasant and least stressful car buying experience they had ever had, and the special way they are treated even for having routine maintenance done is worth the drive.

 

I also want to thank Beth, Dave and Roy for all going out of their way and making sure that we were treated so well. They all had a part in helping us acquiring, picking up and dropping off the vehicles. It was definitely a case of where one hand knew exactly what the other hand was doing. That in itself is rare to find.

 

I have enclosed a couple of pictures to show how nice the vehicles looked and how our employees seemed to enjoy them while they were here. Thanks again for helping us have a very successful, first every Green Team Earth Day Fair.

 

Respectfully,

 

John Cooper

Safety Manager

Green Team Member

E. D. Bullard Company

 

   

Thanks so very much for the flowers...it is one of the prettiest arrangements I have ever gotten...they still look really good. Everybody that comes in the room comments on how pretty they are. Quantrell/Volvo sure have gotten a lot of "p/r" from them. There have been at least 25 people comment on them and I use every opportunity to tell them what a great salesman you have been and what a nice guy you are. Hope all is well with you. I'm hoping to get to go home on Monday!!!!

Thanks again,
Charla

Volvo European Delivery Program-Rivals all Competition!

THE BUZZ Volvo European Delivery Program-Rivals all Competition!

Jim Jordan
How about a new car and a vacation all in one deal? It's something for U.S. automakers to consider.
Several European car makers allow buyers to go to the factory, pick up their car, drive it for a few days or weeks and return it so it can be shipped to the United States.
Volvo, for example, provides round-trip airfare for two and one free night in the Radisson Hotel near the factory in Gothenburg, Sweden, says Renee Chesser, overseas delivery specialist for Quantrell Volvo in Lexington.
"They also include a lunch of Swedish meatballs and a tour of the factory," Chesser says. "I've got a few customers who have done it a couple of times."
Other European car companies, including Mercedes-Benz and BMW, have similar programs, but the details are different.
Imagine buying a Chevy and getting to see Orion Township, Mich., or a Toyota and visiting Georgetown.
It's not exactly Europe, but throw in a lunch of Kentucky burgoo, and some people will think it's a pretty good deal.


The Buzz is written by Jim Jordan with contributions from readers and the Herald-Leader staff. Reach Jordan at (859) 231-3242 or 1-800-950-6397, Ext. 3242, or jjordan1@herald-leader.com.

Delivery in Colorodo Springs, CO

Mark: Just want you to know that it has been a pleasure working with Brentley on this purchase. Brentley has responsive and most helpful. This has been the easiest automobile purchase I’ve ever done and it was from 1500 miles away. Thanks for your great service.
Willie Inazu

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Volvo May Spring Sales Event